Senior Sales & Marketing Support
With 30 years of customer service experience, including 20 years in sales — 15 of which were in the IT industry – Nicole Gray offers considerable strengths in customer service, sales process, administration, marketing and task management to her role at IT Blueprint.
At IT Blueprint, Nicole supports the sales and technical teams with administration and customer support, including quotations, product sourcing, order tracking and placing orders, and ensuring the team is kept up to date with vendors and available training. She also works with vendors to create and maintain relationships, follows up on training and program requirements, and supports ITB’s marketing activities.
“The team at IT Blueprint is like a family, and that translates into providing superb customer service to all of our clients, and building relationships with vendors. I appreciate having such a multifaceted role within this dynamic, growing company.”